While we do employ sophisticated AI to improve work quality, every piece of work we do for you is completed and checked by one of our trained human assistants. We strategically employ AI to be able to offer Archers Contact Solutions at such a competitive price point.
Archers Contact Solutions believes that in the business space, assistants need to be dedicated in order to deliver high quality. Therefore, your Archers Contact Solutions assistants are dedicated to your account, and so while 24/7 coverage is available, it’s not our main offering. Archers Contact Solutions, by default, is available 8 hours a day, 5 days a week. You choose the 8 hour window, and that window can be anytime, but it must be a “solid” block, i.e. no breaking up the 8 hours.
Speak with us if you’d like to enquire about different coverage options (8/7, 16/5, 16/7, 24/5, 24/7).
Archers Contact Solutions assistants are based all over the world – they are typically college-educated, fluent English speakers who have undergone a rigorous vetting process as well as an in-depth training and testing program. All assistants are supervised by talented Operations Managers and have a team that they can rely on for help. Our assistants are compensated at higher-than-market salaries, and incentivized by your happiness!
Archers Contact Solutions Assistant is available worldwide! Please note that Archers Contact Solutions can only communicate with you and external parties in English. If you require your assistant to be able to communicate in other languages, please reach out to us via our website chat to explore options with our sales team.
Data privacy is central to decisions we make at Archers Contact Solutions. We use bank-level security, and best-in-class services to keep your data secure.
Your payment information is stored with Stripe, a leading global payments processing company that powers companies like Google, Amazon, Slack, Zoom and Lyft. Stripe is certified to PCI Service Provider Level 1, the most stringent level of certification in the payments industry. All card numbers are encrypted at rest with AES-256-bit encryption keys. In transit, Stripe forces TLS encryption on all data.
Archers Contact Solutions has devised a proprietary system that enables us to make payments on your behalf, without ever giving a third party access to your payment information. Archers Contact Solutions charges your card on file with Stripe, and generates virtual credit cards to make purchases on your behalf. These cards only live for one transaction.
Any credentials exchanged with Archers Contact Solutions are handled by Google Cloud’s Secret Manager, a best-in-class credential management system, and any data interchanged with Secret Manager are encrypted in transit with TLS, and at rest this data is encrypted with AES-256-bit encryption keys
All human agents associated with Archers Contact Solutions have signed strict non-disclosure agreements, and data security agreements. Data is only viewed by essential parties, and every human agent that interacts with customer data undergo training & certification on data security best-practices. Access logs and monitoring software are also employed to track human agent conduct.
All stored files are stored with a Google Cloud, and access to these files are controlled by public private key encryption. There are only three holders of private keys – the original sender, Archers Contact Solutions’ AI systems, and the dedicated team linked to your account
Archers Contact Solutions imposes a Credit/Debit Card Payment Processing Fee, which is $35 USD per client per month. For clients who use ACH and comparable bank transfer options, this processing fee is waived. Archers Contact Solutions levies this processing fee to offset our average cost of clients using a Credit or Debit card to pay for services. As our chargeable amounts are quite large, we must do this in order to continue providing high quality services at the price point that we offer.
Yes! You can use Archers Contact Solutions for Business from anywhere in the world, while traveling, or while in your own home. The only limitation here is that Archers Contact Solutions, its AI systems and its trained human assistants, are only able to communicate with you and other third parties in English, though we will try our best.
Any way you like! We have the following methods available at this time:
1. Have a 10-15 minute meeting with an Archers Contact Solutions Specialist to discuss your business’ needs
2. Set up your business & invite your users
3. Have us start helping! Ask an Archers Contact Solutions Specialist for tips on how to get the most out of our services.
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